Author: yvonnezoe

About yvonnezoe

I am a normal girl with abnormal passion burning in my soul. I love to fantasize and draw, but often time is too limited for me to express all those thoughts. An engineer to be, but that won't stop me from chasing my dreams :)

Have you ever thought about #IoT and how scary it can be

Hey there, I am back on WordPress! Oh yes, I am random-inspiration driven and always let my thoughts wander around self-found #mindblown ” findings! So there are a few key timings when I tend to get such findings: when I am bathing, when I am walking to mrt, and when I wake up in the middle of the night.

Done with self-introduction (in case you didnt know me well), I am going to share with you a question to ponder and keep you awake tonight!

As you know, Internet of Things (IoT) is getting more and more powerful and everything in our daily lives wants to be part of it – our homes, security, health, food?, connection, …. IoT knows everything about you.

Next, look at online advertisement on social media platforms like Facebook, Instagram, and even any normal websites. The moment you search for “fashion design course”, all you see are fashion design courses advertisement, for DAYS until you click on it and be convinced to sign up for it.

So there will be one day, when you walk on the street, you see a media board. You see the thing you are looking for the day before… then you walk pass… then you decide to turn around to have a second look… someone else is looking at the board and it is showing some other things. The person leaves and here comes you to the board. Just you staring at the board. It starts showing the thing on your mind…

The fact is there is no magic. There is a smart cctv near the board and it identifies you from your Facebook profile, it sends your data to the whatsoever search engine and it finds out you were looking for that something the day before… then it finds the right advertisers to show the right thing at the right time to the right person having the most needs to look for something! #algorithm

Pufff. Powerful utilization of IoT plus intensive drilling-into-your-brain kind of marketing. #mindblown


This is how I am feeling right now. And I will hide in my blanket tonight to get some sleep. Hey Google, stop peeping at me!

Your Story, My Art

So I was having this impromptu idea again during bathing time!

I have not been drawing for quite some time and I have been lacking inspiration. I need to find motivation to start drawing again! I am craving for creativity again!

So I came up with this simple idea which goes like this:

“Tell me your story. I will draw you a portrait based on your story.”

Make it short and mysterious. Make it a one liner.

It can take quite some time for me to draw if I can’t find inspiration from your story. I will post my drawing and your story on my blog.

So start telling me your story here.

“I was taught to laugh and be jovial. I was made to shut my other self up.”

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Okay, see how bad my drawing has became???

Why Gen-Y is in Crisis

Generation Y or the Gen-Y refers to the generation of people born during the 1980s and early 1990s -> And that’s me included!

While many always perceive that Gen-Y kids are rebellious, Gen-Y employees are hard to manage; we as Gen-Y think that we are proud to be the trouble-causing Gen-Y!

And now, we are in deep trouble, no doubt.

Firstly, we are no where more experienced or superior than the baby boomers nor the Gen-X. Either they manage us or they fund us in our start-ups. We are still learning from and leaning on them.

Then, here comes the Gen-Z, those born during late 1990s and early 2010s. They are literally born with iPads and stuff – they are called the digital natives. Technology industry booms with them, including the spectacles industry I presume. They are growing up faster than we thought. The Gen-X feed them and educate them well, too well.

They are better looking (or is it the camera that is getting better?), they are smarter, they act faster, and they are more competitive than us, the Gen-Y. They are probably seen as the “strawberry generation 草莓族 ” but, prickly. They possess a new set of challenge for us. Don’t you ever wonder why the Gen-Z girls are getting taller and better in shape? All of their selfies are prettier and almost flawless? Most of them get a Gen-Y boyfriend?! Even their babies are born ahead of ours! I’m not complaining but hey, did anyone else notice that?

The point is, if the Gen-Y still live in their arrogance shade, thinking that this is their era, soon they are going to be thrown out by the Gen-Z. This is no longer an era about linear hierarchy or generation superiority.


Gosh, I’m going to sleep first and worry tomorrow. Gen-Y.

Strange Things about Gen Y

Besides having a peculiar way of thinking and seeing things, Gen Y are kind of sensitive too.

They like to be given responsibilities and they get motivated when you have high trust in them completing their tasks. But when you start to take away their “beloved” responsibilities from them, that’s when their pride get torn and they start to seek new challenges else where.

They will feel incompetent at first, then they will somehow be able to recover the motivation and start afresh, doing new things that they like.

They are quite individualistic for their own achievement, yet they like to collaborate and help others whom they think worth sharing. They learn fast from seniors, observing their behaviors  and results, then decide to keep or avoid that kind of behaviors.

Gen Y are competitive against their peers. While they won’t try to kill each other, they want to be better. Thus, they always seek a new arena to train them better.

This is Gen Y workforce. They are not as hard to manage as you think. They are not unreasonable nor demanding. They are just being cultivated that way to face the challenges of globalization and management of baby boomers and Gen X.

Hello Monster

Little by little we fought. Little by little we lost.

You have been sleeping for so long. Now you are mourning for your old friend. Why do you wake up again.

You love, you hate, you did all on purpose.
The joy you have, in tears of others.
Then you went back, to where it began.
You tore the scars, you brought back the pain. You hurt others then you forget.

All you wanted was a little love. Not too much, not too little. You just need a place to rest.

Now my cats are all gone to heaven. There is no more angel to look after me. The monster is back, i am somehow glad. But that brings so much pain in all others.

Midnight Thoughts Overflowing, eh?

Hello World. Again. It seems like all my recent posts will have this verse of “it has been a while since I last post something here, well hello again!”. So, I will not repeat myself, you have read it and it’s really here in my post.

I’m still wide awake now, surprisingly, though I was telling myself to go home earlier today because I have valid reasons to do so – I am very sick and I have a conference call tonight. So, in order not to waste my overflowing brain juice, I decided to write a blog post tonight, though I was thinking about writing one when I was walking home just now.

Today was a good day, or a happy productive day. No one surprised me with flowers or candies but it was just one fine normal day. I enjoy commuting to work, having breakfast with colleagues, enjoy wearing high heels to walk around, saying hi and hello to anyone that pass by, thinking about work, having silent moments with my work, taking away lunch, talking to my boss about anything, commuting back home, walking back home and playing with the cats, and having a night conference call. That’s life. I mean that’s a way of living happily as well. Who cares about traveling and seeing the world. Who cares about having a lover to text you every now and then. Everyday, you stand at the same spot, the world will still change and you still get to see different things and meet different people.

And so, why commuting can be fun? Every morning is an observation game. You are entering a cabin with all seats being occupied. Then you start scanning through each of the sitting commuters (ok, those that are not sitting in the reserved seats). Based on your judgement of who will alight at the next stop, you take a bet and stand right in front of the person. Sometimes, you may not want to take a high risk and you would take a 50% bet. So you rather go for those with school bags – either they alight at Woodland or Yio Chu Kang (game over). Okay, that was fun, at least to me.

Breakfast is something that I look forward to after dinner, and for almost 12 hours. Isn’t the feeling of “looking forward” a happy thing?

Though, I used to have more things to look forward to each day.

Oh. Brain is shutting down now. Anyway, my point was, living happily can be simple, it’s just a matter of how you define it. Trust me, just label everything in your life as a “happy factor” and reason with yourself to figure out a valid reason to say that. Okay, even more summarized if you still don’t get my point, BE POSITIVE!

Good night.

What matters to you as an employee?

So, I was so happen to bring up the topic of employee engagement over dinner just now, and my “interviewees” come from 3 different countries. Everyone has a different definition of employee engagement and what engage them at work. We talked about employee initiated welfare program, a cosy space for recreation, celebration over anything, long service award, camaraderie between colleagues and with managers, and so on.

But of all, there is one common engagement element that all of them (from different background and nationalities) agreed – communication. Be it the communication with colleagues, managers (and General Manager) or HR personnel. There is no doubt that everyone would want their voices to be heard, their views to be appreciated, and will be more than happy to see their ideas coming true if not be involved in realizing them.

I could feel their excitement when they shared how they are involved in such engagement activities. One of them even shared that, “as long as the HR and GM listen to us, we are happy. We may not anticipate any immediate changes but we are glad to be heard”. But at the same time, I could sense there was a little disappointment and sad-envy in another person as he can’t have such “treatment” at his site. Was it bureaucracy that shuts off that kind of interaction in a way or another? Why are those people we are counting on leave us? When will our right “Agony Aunt” appear? For how long more must we wait for him / her?

And how long more can I wait? 

These are their silent thoughts that were obvious enough to be heard.

The younger the generation is, the more impatient they are. The faster the world moves, the higher the expectations are. It’s getting tougher and tougher to satisfy everyone, especially in a multinational company, where no one-size-fits-all solution that could address this common problem.

So what we do now?

How about, don’t feed them til they are full (or they will get greedier)? Like the old saying, don’t feed your child, teach him how to fish. Why can’t we teach them how to fish? Teach them what employee engagement is and let them find their own perfect ways to stay engaged.

If they find money is everything to them, fine. Let them work the right way for money. If they want work life balance, fine. Let them manage their own time well. If they want empowerment, fine. Let them influence their managers. If they find values in their work, fine. Let them hold onto their beliefs in these values, don’t ever crush them.

You may argue that the system has to be there in order for them to enjoy these “ways of staying engaged”. True, but the more important thing is to give them all these skill sets to stay engaged in their preferred ways and not spoon-feed them with the system.

Someone ever told me that, “it would be nice to have flexible working hours but it would be even nicer and more beneficial if I can learn how to better manage my time!”

OT pay isn’t the only source of extra income, agree? They could earn even more if they have new skill sets or higher qualification.

“Managers don’t seem to engage us at all.” So be it. How can I make my managers engage me? I don’t know but someone should know and someone can teach us how to influence our boss.

“The work has no value. Day in day out, I’m just passing my days and waiting for my pay.” This is sad. Don’t you feel good if you could help someone to find meaning in his/her work (and life as well)?

Geez, this is so impromptu. Thank you, my dear interviewees. Good night.


True love lasts forever. Today she read the love letters he wrote to her 40 years ago. Once more, she falls in love with him.

Things may have changed over the years. Circumstances were harsh. People judged her. But their love were strong. Love may have faded when it became kinship. But she never leaves him. He never runs away. He bears all responsibilities. She is always there for him.

They never tell each other their love ever since that day. He chose his responsibility over her. She was disappointed. He knew. He kept quiet all the time. She was heart-broken. He felt helpless.

Years later. Once again, he had to fulfill his responsibilities. She said nothing but “take care” and a assured hug.

That’s unspoken love. Deep in the heart, they are connected, unbreakable, inseparable.

It is love that brings back memories. It is love that makes her cry. It is love that makes her stay. It is love that let her persist.

It was her choice 40 years ago. It is his love until today and forever.

Note: Always wanted to make this story into a film!!

Urgh those bubbles

The trick to perfect screen protector pasting?

Dont ever use the wipe cloth that usually comes with the screen protector. The more you wipe it on your new screen, the more dust particles you get.

Just remove the original off-factory screen protector, (dont blow the screen please), and paste your own screen protector instantly! Do it in a clean, closed room.

P/s: yay, finally installed wordpress on my mobile! Mobile does replace PC, dont you think?


Bubbles.... T.T stupid wipe cloth cheat my feeling.

Fast Deal – How Customer Services Affect That

So, another free advertisement post from a satisfied customer.

Last Sunday, my friend and I were rushing for a movie called “Blackhat” (*Shriek* OMG LEE HOM!). It was 11.30am when we reached Vivocity, finding our way to GV – 11.45pm, dropping by a few fashion outlets – 12pm, found GV – 12.10pm, deciding which movie to watch (hesitate between Blackhat and Theory of Everything, no way. Lee Hom – first priority) – 12.20pm, bought our tickets – 12.25pm. Next, deciding what’s for lunch.

Well, it was a quick agreement that we were going for Sushi Tei but looked at the queue, we were not going to make it for Blackhat! So we turned back and strolled around a few restaurants. We stopped by a Thai restaurant which I didn’t bother to look at the restaurant name. There was no queue – great! It was 12.35pm.

The first question that we asked the receptionist was, “how long must we wait to be served our food? We want to catch a movie at 1.15pm”. The girl said they could try to expedite the dishes for us but was uncertain whether they could meet our time frame. But seeing this pair of “hesitating customers”, her manager came forward swiftly to assist her. He assured us that they could serve us food as soon as possible although it depends on which dishes we order. He also quickly make a few suggestions of dishes that could be served fast. Pineapple rice was on the suggestion list so we agreed.

We were ushered to a nice seat and we made our order. It was 12.40pm. We were speechless as my friend wasn’t really happy about all the rush. Opps, sorry. 😡 The silence seemed like forever until the pineapple rice arrived, followed by the mango sticky rice. It was 12.43pm. We had our food without talking much. Haha, then it was 12.55pm. I wasn’t just eating my food. I was busy observing how the restaurant is being run. And yes, I forgot to snap photos of my food! Urgh.

The Pineapple rice did look like this! Stole this pic from their website :x

The Pineapple rice did look like this! Stole this pic from their website 😡

A waiter took orders then keyed in orders. Another waiter served the food, then received another order. On the way, that waiter noted someone who wanted to get the bill. Another waiter (I think they call the managers “in charge” or something) came out with the bill. That first waiter cleared some plates. A customer raised hand at the waiter, another waiter noted and came over. (Yeah, that was me asking for my bill) The whole process was so fluent and you see no waiter avoided eye contact with any customers.

This is what I called COLLABORATIVE, PROACTIVE employees. It was a well-trained culture, embedded in each of the employee – from the receptionist to the chef (I assume, just look at the speed of cooking my pineapple rice).

Within 20 minutes, they earned our money, freed up the seats and ready to serve more customers. Fast deal. Sometimes, when you see a long queue in a restaurant, it doesn’t represent how nice the food or how popular the restaurant is (may be, it’s just famous for the queue). May be, it simply shows how slow their processes are. I could name a few such restaurants but that’s not the point here.

I didn’t take note of the restaurant name until I find the services satisfying. From now on, I will remember this restaurant name for good reasons. However, if I were to leave the restaurant, feeling angry, disappointed ,and dissatisfied, I would have remembered the restaurant name as well – a reminder that I shall never ever step into it again.

All right, back to this experience. So, I guess you know which restaurant I meant. Tadaaaa, it’s the nice nice Thai Accent! And their tagline is “Hospitality with a Heart“. How true is that. Kudos to the manager named Hong Tai (hopefully I get your name right). With nice interior and nice food is not enough. Nice staff is still the most important factor in getting your customers and raising your profit. (Hopefully I can get a chance to interview their management team eh?)

hospitality with a heart by thai accent

Hospitality with a Heart!

thai accent at vivocity

Nice interior! Photo credit: Thai Accent website.

And the last thing we said before we leave the restaurant? “Let’s come back here again some time to enjoy the good food slowly!” =D

Happy satisfied customers come back and promote for you.